Shipping Policy
Last Updated: 28 July 2026
Thank you for shopping with Urbon Fashion. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy before placing an order.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are processed Monday to Saturday, excluding public holidays.
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During sales, festive seasons, or high order volumes, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email and/or SMS with your tracking details.
Shipping Coverage
Urbon Fashion currently ships only within India.
We deliver to all serviceable locations across India through our trusted courier partners. Delivery availability may vary depending on your PIN code.
Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities & Towns | 3–7 Business Days |
| Remote Areas | 5–8 Business Days |
Please note that these are estimated delivery timelines and may vary depending on your location and courier service availability.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout based on:
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Delivery location
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Product weight and dimensions
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Any ongoing promotional offers
If your order qualifies for Free Shipping, it will be automatically applied at checkout.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email and/or SMS.
Please allow 24–48 hours for the tracking information to become active.
Delivery Delays
While we strive to deliver your order on time, delays may occur due to:
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Weather conditions
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Public holidays
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High order volumes
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Courier service delays
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Natural disasters or other unforeseen circumstances
We appreciate your patience and understanding in such situations.
Incorrect Shipping Address
Please ensure that your shipping address and contact details are correct before placing your order.
Urbon Fashion is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Lost or Damaged Packages
If your package is damaged upon arrival or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
Our customer support team will coordinate with the courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
Urbon Fashion
📧 Email: support@urbonfashion.com
📍 Business Location: India
🕒 Customer Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)